Privacy Policy

Northex Australia Pty Ltd (trading as Northside Security Response and NSR) has an extensive privacy policy in place to protect the information of our clients. Except as set out below, we do not share, sell or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect, and why it is necessary to collect it:

 

     1.    Basic identification and contact information, such as your name and

            contact details.

            This information is used:

  • to maintain our accounts

  • to provide you with the services which you request

  • for billing

  • for answering your enquiries

  • for verifying your identity for security purposes

  • for marketing our services

  • to help make our web site as useful to you as possible

     2.    Your domain name and e-mail address are recognised by our servers

            and the pages that you visit are recorded.

            This information is used:

  • in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site

  • to send you news about the services to which you have signed up

3.   Financial information, including credit card details.
 

      This information is used to obtain payment for goods and services you have ordered from us. All such information is automatically encrypted and decrypted for use. Our staff and contractors never have access to it. We do not retain this information. However, in the future, we may retain this information because:

  • Our services are sold in a way which involves repeat ordering at unspecified future times

  • It is convenient for clients to provide credit card information just once, rather than on many occasions.

4.   Business information

      This is information given to us in the course of your business and ours, such as in relation to your application for services. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose.

5.   Disclosure to Government and their agencies

      We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request ,or if they have the proper authorisation such as a search warrant or court order.

6.   Credit reference


To assist in combating fraud, we share information with credit reference agencies so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

 

Update your information

At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information. If you have any question regarding the privacy policy, please contact us.

PO BOX 3039, CABOOLTURE BC  QLD  4510

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